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Custom Maps For Event Safety

Custom Maps For Event Safety

Interactive maps are part of many useful applications we use every day. They are examples of maps created with “GIS”; Geographic Information Systems. GIS is designed to capture, store, manipulate, and manage all types of geographic detail. By overlaying information on street maps or satellite images, we can find the nearest pizza joint or the route to grandma’s house. New developments in this technology have significant implications for the special event industry.

What if we could look at a “live” map of a festival and see – in real time – crowd density, all service locations, current stage acts, and the locations of security teams and emergency medical responders? What if we could direct emergency responders to incidents based on nearest resource and receive a status report, image, and comment instantly? This and much more is currently available using custom mapping solutions.

Custom Maps for Special Events

For special events, it in possible to make a  custom map for a specific location, event, or festival. An event map can incorporate information for guests, producers, and emergency responders. Called mash-ups, these maps are like a cake with specific information on different layers. The bottom layer is the base map; stacked on top can be individual layers with facility details such as entrances, medical stations, concessions, stages. . . whatever is desired. All the information is geolocated, so it is geographically accurate to latitude and longitude.

These custom maps can be accessed with online or offline applications for smartphones, tablets or computers.  While customers can see pop-ups with locations for restrooms or concessions, production center staff can see real-time locations for security crews, medical teams, and emergency responders. With GPS enabled radios we can immediately see staff locations and direct responders appropriately. And local agencies in an off-site command center can see the same information on their screens. This sharing ability with local responders can allow for proper allocation of assets and greatly improve incident response. Problems can be transmitted instantly from field workers and can show incident photos and notes.  And the data can be rolling into incident report templates for after-event logging, saving hours of documentation.

ESRI and ArcGIS

ESRI is the leading provider of mapping services worldwide. With their mapping software, called ArcGIS Online, they have developed special applications for many industry applications and emergency responders. Recently they have introduced a suite of applications designed specifically for special events. The video below shows the use of their application developed for Fire and Emergency responders at a NASCAR race, but these features are also part of the Special Events application.

For the Special Events application, the maps can show site layout, road closures, set up times, pop-up images of locations, all selectable from a menu of icons. This active map shows a parade route. By clicking on the event map features, you can see relevant information. Virtually any feature can be added, searched, or viewed. Click on the map below to see samples on the ESRI site.

ESRI parade map with special event icons

Special event maps can be integrated into websites and available to the public. Custom maps can be used for event production, security, medical, and local agencies. They can be “live” for last minute changes and real-time emergency response. Incident responses can be captured by time, image and text and then rolled directly into incident response report for post-event analysis. This only scratches the surface of how custom mapping solutions can make for more efficient, accessible, and safer special events.

Please contact Event Design Services for more information on using these maps for events.

Live Maps for Special Events

Live Maps for Special Events

We are all familiar with maps on our smartphones or computers. These are very powerful applications that link together many layers of geographic information in accessible ways.  These maps are built to meet specific needs and applications.  For special events, it in possible to make a  custom map for a specific location, event, or festival. An event map can incorporate information for guests, producers, and emergency responders.

Called mash-ups, these maps are like a cake with specific information on different layers. The bottom layer is the base map; stacked on top can be individual layers with facility details such as entrances, medical stations, concessions, stages. . . whatever is desired. All the information is geolocated, so it is geographically accurate to latitude and longitude.

Different views for different folks

These custom maps can be accessed with online or offline applications for smartphones, tablets or computers.  While customers can see pop-ups with locations for restrooms or concessions, production center staff can see real-time locations for security crews, medical teams, and emergency responders. And local agencies in an off-site command center can see the same information on their screens. This sharing ability with local responders can allow for proper allocation of assets and greatly improve incident response. Problems can be transmitted instantly from field workers and can show incident photos and notes.  And the data can be rolling into incident report templates for after-event logging, saving hours of documentation.

ESRI and ArcGIS

ESRI is the leading provider of mapping services worldwide. With their mapping software, called ArcGIS, they can create mash-ups and deliverable solutions for the special event industry. An example of how this can work was created for the Woodstock Festival Poland:

(The description below was produced by ESRI)

Do You Know the Way to Woodstock?

The Woodstock Festival Poland is a free music festival that attracts 750,000 concertgoers to western Poland. The festival has been running for two decades and takes place in a scenic outdoor environment at the end of July and beginning of August each year. The festival received the International Music Industry Award at the MUSEXPO 2015 in Los Angeles for the Best Festival Promoter. It is run by the Great Orchestra of Christmas Charity (GOCC) Foundation.

Woodstock Poland ESRI

The festival is put on by 1,500 staff and volunteers who use mobile devices and online maps created by Esri Polska Sp. z o.o. using the ArcGIS® platform. These maps help the festival organizers plan and manage this weeklong event.

Woodstock Poland ESRI

A total of 1,500 volunteers and staff used mobile mapping apps to keep the communication lines running smoothly.

To communicate information easily to those traveling to the concert, Esri Polska developed more than 20 interactive mapping applications for the festival. These applications not only helped 750,000 concertgoers get to the festival but also familiarize them with the venues.

Woodstock Poland ESRI

Woodstock on Maps!

The gallery dedicated to festival participants consisted of four thematic maps that accompanied music fans during their travel and stay. An Access Map illustrated routes and contained guidelines on how to get to the site via train, bus, car, motorcycle, and by air. For a view of this in action, click HERE

Woodstock Poland ESRI

After reaching the destination, festival participants were able to use a detailed map that presented all the important places, including stages, camping areas, food courts, medical facilities, and parking areas.

Due to the expanse of the festival and the great number of concerts, participants could also access a story map displaying the location of all the stages with a detailed lineup of entertainment.

Woodstock Poland ESRI

Safety First

Esri Polska developed applications and story maps to be used by festival participants as well as specialized maps for police, fire brigades, and medical emergency personnel. The maps provided coordination of all services to minimize response time to emergency events as well as to diminish their impact.

“Applications have been developed using the ArcGIS platform, namely ArcGIS Online, which allows for dissemination, sharing and publication of maps [on] the Internet,” said Robert Jędrzejczak, project coordinator at Esri Polska. “The organizers and services responsible for the safety of participants may immediately send and receive important information and coordinate all operations.”

 

Aerial photography flown by MGGP Aero right before the event created a timely orthophoto map that was easily understandable by the public. The images provided a unique ability to view the festival in almost real time.

Woodstock Poland ESRI

Recently flown aerial imagery gave concert strategists timely information they could use to run a smooth festival.

 

“The Woodstock Festival Poland is only the world’s second festival for which aerial photographs are acquired hours before the event starts,” Jędrzejczak said.

Coordination of operations and presentation of terrain information are not the only functionalities of mapping applications. They also allow for storing and analyzing data on events and operations, which help ensure higher safety levels for events.

“We are proud that within 21 years of the Woodstock Festival Poland being created, we have created a very professional way of training,” said Jurek Owsiak, president of the GOCC Foundation. “As a result, every year, several thousands of highly trained volunteers in the Peace Patrol effectively protect the largest and most beautiful festival in the world.”

Planning and executing concerts go more smoothly when staff and attendees know exactly what is happening and where. The ArcGIS platform provides better insight so event planners can create the best venue and most memorable experiences possible.

 

For more information on creating custom event maps, please contact Tom McClain at Event Design Services

Speak the Same Language

Speak the Same Language

We may be used to saying “what’s your 20?” or “10-4” on the radio, but now is a good time to stop. Why? Because in an emergency clear communication is critical. And not every police department, ambulance provider, or security responder uses the same radio “codes”. Using plain language radio communication can eliminate confusion in all aspects of a production.

Instigate a plain language system

The use of plain language in emergency response is a matter of public safety, especially the safety of first responders and those affected by the incident. It is critical that all local responders, as well as those coming into the impacted area from other jurisdictions and other states as well as the federal government, know and utilize commonly established operational structures, terminology, policies, and procedures. This is what NIMS and the Incident Command System (ICS) are all about—achieving interoperability across agencies, jurisdictions, and disciplines.

The Incident Command System (ICS) was created in the 1970’s to deal with multi-agency coordination and communication. It dictates using common terminology and clear text in emergency situations. Don’t assume everyone knows what you are trying to say. For example, the following are just some common acronym for “EMT”:

EMT = Emergency Medical Treatment
EMT = Emergency Medical Technician
EMT = Emergency Management Team
EMT = Eastern Mediterranean Time (GMT+0200)
EMT = Effective Methods Team
EMT = El Monte, CA (airport code)

Rather than use an acronym, it is better to be specific and say “Emergency Medical Technician”.

Teach radio use

Many events require numerous volunteers. Volunteers are often used to roam the audience looking for problems. Volunteers should have a basic radio tutorial so that they understand radio protocols.  Everyone should have a channel assignment card for their lanyard or fixed to the radio. Having a defined communication plan and language is critical to provided appropriate response. Typically, production is channel 1 and security is the last channel (often 16). This practice came from using radios with rotating knob selectors because we often work in dark environments and can find these channels by feel. Channel assignments should be made up in advance, not on the day of the show, with the input of all the responsible parties. Provide a “back channel” for private communications, for example, you can direct someone to “go to 15” if that is your back channel. And don’t forget to switch back to your assigned channel!

Proper radio usage is an important part of your Emergency Plan.  Information about the Homeland Security SAFECOM program and be found HERE

Information about NIMS/ICS can be found HERE

Is Your Emergency Plan Up to Date?

Is Your Emergency Plan Up to Date?

Nobody expects an emergency or disaster — especially one that affects them, their employees, their business, and customers. Yet the simple truth is that emergencies and disasters can strike anyone, anytime, and anywhere. Putting together a comprehensive emergency action plan that deals with issues specific to your venue is not difficult. (more…)